kamarhati Municipality

W.B Right to Public Service Act2013

Items / Services provided to Citizen	Time frame
Time for Citizen Interaction with Municipal officers Employees	Monday to Friday From: 11:30 AM to 1:30 PM
Time for Receiving letter & sell of application forms	Monday to Friday From: 10:00 AM - 4:00 PM (Usual Time)
Time for Receiving Collection of Property Tax	Monday to Friday From: 10.00 AM - 3:30 PM

No.	Items	Present time in general
1.	Mutation	15 days
2.	Getting Mutation Certificate after approval of Board meeting	5 to 10 days
3.	Sanction of Waterline connection/transfer	10 days
4.	Ferrule Cleaning	7 days
5.	Ferrule cleaning (emergency cases)	1 or 2 days
6.	Sanction of Site Plan	15 days
7.	Trade license	7 days
8.	Rickshaw license	7 days
9.	Assessment register Certificate	3 days
10.	Review & Re-Valuation of Property	1 Month
11.	Issuing of Birth/Death Certificate	7 days
12.	Cleaning Cesspool	7 days

13.	Sanction of Building Plan for Multistoried Building / Tower	30 days
14.	Renewal of Building Plan	10 days

E X P E C T A T I O N F R O M T H E C I T I Z E N
Timely payment of Municipal Taxes,
Maintenance of a clean environment
Stopping misuse of water
Making construction as per sanctioned plans and
Extending help in resisting illegal activities.